Teleperformance helps disrupted enterprises navigate new digital landscape

“As the pandemic forces more people into a digital-only way of life, businesses must meet customers where they are today,” Teleperformance Customer Experience Lab (CX Lab) points out in a recently published white paper entitled Redefining the Customer Experience for a Post-COVID-19 World.

This is being proven everyday as both domestic and global companies have quickly began seeing the impact of the market changes on their bottom lines and just as quickly began recognizing that having a good digital transformation plan is essential for their sustainability. Clearly, organizations need an innovation engine to move them through a business transformation roadmap that are unique to their goals and objectives.

Singapore rapper Ihasamic! and producer Wovensound join forces on trippy visual album, Repack

"Taking a page out of Brockhampton and Tyler the Creator’s books, producer Wovensound weaves in elements of lo-fi, jazz and hip-hop to create a track that sounds like a road trip." - TimeOut Magazine

Singapore hip-hop/visual artist Ihasamic! and producer Wovensound show their creativity in full force with the release of Repack-- out today on all digital platforms worldwide via Umami Records.

Redefining the visual album format with infectious lo-fi sounds and impeccable direction, the 4-track EP and short film tell the journey of a person struggling with his mental health and how sometimes life can fall into what feels like an endless loop, the same experiences and conversations you have with yourself repackaged into different days.

“These 4 tracks were meant to be like a short, reflective therapy session,” Wovensound shares. “They cover the theme of repetition and mundane cycles that we go through daily, on a much more personal level - an internalized conflict instead of an externalized struggle. Ihasamic! wanted it to play like a slice-of-life story that loops daily, when repackaged into a different vessel, will you be able to tell the same shit apart on different days? That’s the question that pops in our head during the entire production process.”

Globe readies Malacanang, Senate and Congress for 5G upgrades

Globe is planning to upgrade its infrastructure to further improve its indoor coverage solutions in several buildings in Malacanang Palace, Senate and the House of Representatives.

This will effectively expand coverage, increase capacity and activate state-of-the-art 5G technology at Kalayaan Hall, Mabini Hall and the Presidential Guest House in Malacanang; the Senate and GSIS buildings in the Senate; and in the Main, North, South, House of Representatives Annex, Ramon V. Mitra and the Legislative Library Buildings in the Lower House.

Safeguard, Grab Come Together for a Fun and SAFE Philippines

Starting the new year with safety as a priority, Safeguard continues with its efforts in aiding Filipinos with proper hand hygiene education. The brand acknowledges the importance of the delivery economy and safety in mobilization most especially at this time. In line with its consistent efforts for a SAFE Philippines, there couldn’t be a better time to have this fun and informative alliance with Safeguard partnering up with Grab Philippines to ensure that driver partners are also part of the #SafeWash movement.

Globe's consistency score improved across all PH regions from Q2 to Q3 2020

Globe’s commitment to its customers is bannered by technological enhancements to further boost the digital economy, facilitate continuity of businesses, and enhance productivity.

Independent analytics firm, Ookla®, in its quarterly data showed that Globe’s Consistency Score[2] in the Philippines improved to 56.83% in Q3 2020 from 48.56% in Q2 2020. Regional Consistency Score likewise improved across all Philippine regions, registering increases as high as 13.4 PPTs, with scores ranging from 31% and 62% in Q3 2020, including high density and typhoon-prone areas like Central Luzon, Bicol, and Eastern Visayas. The area with the highest consistency score based on "All Technology" is Metro Manila at 61.68%

GCash in 2020 Catalyzing growth of the new digital economy

2020 has been a year full of challenges, with the world still reeling from the effects of the COVID-19 economically. In the Philippines, consumers have adjusted to the new normal by adopting, among others, fintech services to make their financial lifestyles more convenient and themselves safe against the pandemic.

Dedicated in its commitment in democratizing payments, GCash, the undisputed leader and preferred mobile wallet in the Philippines, shares how Filipinos have embraced digital finance through a snapshot of its performance this year.

Over PHP 1 trillion in transactions have passed through the GCash app during 2020, peaking at a PHP 7.5 billion daily gross transaction value, and with more than 6 million transactions in a day. The mobile wallet company also grew its users to 33 million, a 65% growth versus last year.

GCash Forest, the mobile wallet’s multi-awarded, gamified solution in reducing the nation’s carbon footprint, has now over 6.7 million users actively collecting carbon points, which in turn can secure the users an actual tree to be planted in select forest sheds in the country. 

Sharing the Gift of Education in the Now Normal

My Dream in a Shoebox continues to make dreaming for every Filipino child possible 

Education in the now normal continues to be a struggle for many Filipino children, especially those in the marginalized sector. The crisis and disruption brought by the pandemic do not only add to the existing education disparities, but also hamper the learning process and opportunities of the youth. Thus, ensuring learning continuity is imperative now more than ever.

As the education sector pivots and innovates from the impact of the pandemic, new approaches and different learning modalities have been developed to better support it. For My Dream in a Shoebox (MDIAS), education is the one thing that must not be taken away from a child, most especially in times of need. Last year, it shifted its gears to help answer the changing needs of students today.

As annual education campaign spearheaded by TeamAsia, MDIAS aims to equip less fortunate Filipino children with educational assistance and help them make their #BiggerDreams come true. Innovating its dream kits and scholarships for its 12th year, MDIAS transformed its Do-It-Yourself shoeboxes and adapted the calls of the Department of Education to cater to the needs of distance learning. Aside from school supplies, MDIAS has added calls for donations of solar-powered and rechargeable transistor radios, old or new tablets, old usable computers with mobile internet dongle, working printers with ink tank and refillable ink, and photocopy machine with affordable toners to help make learning sustainable for students and teachers in the now normal.

For partners of MDIAS like the Yellow Boat of Hope (YBH) Foundation, the pandemic has surely changed educational efforts. Seeing as the resources that beneficiaries urgently need are educational support to 

help them implement the Distance Modular learning approach, YBH quickly pivoted from their yellow school boats bringing kids to school to delivering educational modules to the doorsteps of the learners to ensure that no child will be left behind. Through MDIAS, their scholarship program for 100 vulnerable elementary school kids will continue. 

According to Father Didoy Molina, one of MDIAS’ beneficiaries from Christ the King Parish, school supplies given out to their parish scholars greatly improve their capacity to study, increase their confidence and performance, and enhance their self-esteem. He explained that the tools do not only help the children do well in their studies, but are also instruments of love and care shared with them by their parents and by the generous donors, telling them that they are cared for, and that their dreams are supported.

"I am looking forward to seeing more smiles and grateful faces as they receive beautiful boxes filled with school supplies, wrapped with care by generous donors. These memorable experiences really stay with me for life and inspire me to hope for our young people," Father Didoy shared.

For Bea Lim, Managing Director of TeamAsia and MDIAS Chief Dreambuilder, corporate social responsibility is not just about giving back to the community when things get tough. It is a continuous commitment to inclusive growth, progress and development that will ultimately lead to a stronger, sustainable and thriving society.

"This now normal we are in today highlights the importance of bayanihan and malasakit to work together to fight this pandemic and push for economic recovery with compassion, empathy, and faith that we can all get through this together," Lim emphasized.


Through the years, My Dream in a Shoebox has equipped over 400,000 children across the Philippines  with the necessary tools they need to chase their #BiggerDreams. With the communities facing even greater challenges today due to the COVID-19 pandemic, MDIAS wants to make its impact not only bigger, but more efficient and safe. MDIAS is open to more individuals and corporate partners to join them in giving more underprivileged children the gift of education and to help in making their dreams come true.

For more information on making #BiggerDreams come true, log on to www.teamasia.com/shoeboxcampaign, call +639178813724, or email shoebox@teamasia.com.

Get ready for Dev Patel’s “Monkey Man,” described by critics as the “South Asian John Wick” with its raw and intense action scenes, in cinemas May 15

Dev Patel is an action star in his directorial debut “Monkey Man,” which he also wrote. Dev Patel has always loved action cinema.   Patel (“...