Globe encourages Pinoys to access its lifelines: HOPELINE, HEALTHNOW, BANTAY BATA #163

To ensure that Filipinos are able to cope with mental and physical health concerns brought about by the pandemic, Globe encourages the public to access its “lifelines” such as Hopeline to receive FREE 24/7 mental health support, HealthNow to access health services, and Bantay Bata #163 to report domestic and child abuse.

Hopeline is a round-the-clock suicide prevention and crisis support desk of Natasha Goulbourn Foundation (NGF) created in 2012 with Globe providing the necessary technology for its operations. Since then, the hotline has received over 43,000 calls mostly related to depression, suicidal thoughts, and relationship problems in the last 2 years.

Those who are in emotional crisis and in need of immediate assistance, may contact the hotline through 2919 (toll-free for all Globe and TM subscribers), (02) 804-HOPE (4673) or 0917 558 HOPE (4673).

HOPELINE 24/7 mental health support now in HealthNow app

As mental health issues rise due to isolation, fear, and worries that accompany the current pandemic, it becomes necessary to make it easier for the public to access mental health support services whenever and wherever they need them.

Thus, HOPELINE, the 24/7 suicide prevention and crisis support desk of New Good Feelings (NGF) Mindstrong, partnered with telehealth service integrator HealthNow to give the public more ways to reach the hotline.  HOPELINE can be found under HealthNow app’s Urgent Help button in the welcome page. Globe and TM subscribers will be able to call the hotline toll-free.