Global AI-first cloud communications platform Infobip is set to launch its AI-native, fully managed solution AgentOS, building on the company’s recently introduced AI Agents that power autonomous customer communications. Scheduled for global release on April 1, AgentOS is designed to help businesses automate customer interactions and manage communications more efficiently as demand for real-time, personalized digital services rises in mobile-first markets such as the Philippines.
The rollout coincides with Infobip’s 20th anniversary and reflects a broader push among Southeast Asian companies to adopt AI-driven tools to improve customer experience and operational performance.