Globe is committed to make SIM registration easy and convenient for its 87.9 million customers. However, it is very unfortunate that we discovered potential minor vulnerabilities in our microsite that require careful patching in order to prevent any serious threat to customer data. We take this very seriously hence even minor issues are given utmost attention. This happened despite all the preparation, technical tests and due diligence we have conducted.
Globe has also informed the National Telecommunications Commission (NTC) about the issue on our SIM registration portal, new.globe.com.ph/simreg, December 27, 2022.
These issues prompted Globe to take proactive measures to make the site temporarily inaccessible as customer data security is paramount and any problem detected is treated with utmost severity. In light of this development, Globe has requested the NTC for a maximum of 72 hours from today to observe our SIM registration portal to ensure all patches made are technically stable.
.jpg)
