Shopee Cares PH empowers users to combat fraud activities

With more Filipinos relying on e-commerce to get their essentials, this has also increased the need to protect them due to the growing number of fraudulent activities happening in the digital space. In a Consumer Pulse Survey conducted by TransUnion in February 20221, of the over 1,000 Filipino adults polled, 53% said they were targeted by fraudsters in the previous 3 months. From the same survey, 42% said they were scammed by Phishing, 38% were victimized by money and gift card scams, while 30% were scammed by third-party sellers via online retail shops. While businesses in different industries are continuously upgrading their platforms, fraudsters also search for ways on how they can adapt to the ever-changing landscape and discover new vulnerabilities. 

5 Easy Ways to Become A Smart Shopper on Shopee

Shopee Cares PH shares how you can enjoy a seamless, rewarding, and safe shopping experience on Shopee

Most of us discovered the joy and convenience of shopping online during the past year. But are you truly maximizing your online shopping experience? Online shopping is now an indispensable part of our daily lives, and we owe it to ourselves to develop a better understanding of online shopping platforms and services. Our hard-earned money is at stake, after all!

However, navigating e-commerce platforms and services can get overwhelming. To guide you on your journey to becoming a smarter shopper, Shopee Cares PH, Shopee’s new dedicated customer service platform, shares tips regarding common issues online shoppers deal with, in areas such as logistics, safety, and authenticity: