Teleperformance hailed among prestigious Philippines Best Workplaces in 2024

Teleperformance Philippines ranked fifth in the prestigious list curated by the Great Place to Work® researchers.  

Teleperformance (TP) in the Philippines, a leading global digital business services company, has once again achieved the remarkable feat of being named one of the Philippines Best Workplaces™. Ranking fifth on the prestigious list, the organization recently received the award at the Grand Hyatt Manila.

"Being named one of the Philippines Best Workplaces™ is a huge honor for our entire team at Teleperformance Philippines. Our leadership team is committed to making our mantra a reality for our team members across the Philippines. I’ve said this once and I’ll say it again: our people are our greatest asset,” said Chief Executive Officer Rahul Jolly. 

Teleperformance Philippines joins ICT Awards Hall of Fame

Prior to the recognition, the most prestigious ICT awards in the Philippines conferred the ‘BPO Employer of the Year’ award to Teleperformance in 2011.

Teleperformance (TP) Philippines, a multi-awarded digital business solutions provider and CX management leader, was inducted to the Hall of Fame roster at the 17th International ICT Awards - Philippines (IICTAP) held at the Marriott Manila Hotel.

The “leading and most prestigious ICT awards in the Philippines,” organized by the Canadian Chamber of Commerce of the Philippines (CanCham), honored TP and other sterling companies in the field of information and communications technology in the Philippines.

Teleperformance Philippines bags Philippines Best Workplaces™ recognition for second year in a row

Teleperformance honored as one of the Philippines Best Workplaces™. Teleperformance Philippines Chief People Officer and Chief of Staff Jeffrey Johnson, together with Teleperformance Philippines senior leadership team, received the recognition from Great Place to Work® Philippines Managing Partner Antoniette Talosig and Asian Institute of Management President and Dean Dr Jikyeong Kang

For the second year running, Teleperformance has just been awarded as one of Philippines Best Workplaces™ in 2023. This was announced during the Great Place to Work® Philippines first in-person recognition gala at Hilton Manila.  

Teleperformance Philippines signs Cleanergy deal with AboitizPower

Teleperformance Philippines and AboitizPower seal renewable energy partnership. From AboitizPower: Sandro Aboitiz, Senior Vice President of Commercial Operations, and Gina Camacho-David, Assistant Vice President of Market Strategy. From Teleperformance: Francisco Lara, Chief Executive Officer, Jose Luis Marquez, Chief Operations Officer, Jeffrey Johnson, Senior Vice President for Human Capital Resource Management, and Eduardo Punzalan, Vice President for Facilities and Administration

Teleperformance Philippines shares insights on the value of Human Resource Business Partners

Teleperformance Philippines Vice President for Human Resources and Communication & Marketing Rachel Cacabelos recently shared her insights on human resource business partners and to empower HR practitioners to go beyond the traditional HR role.

Human resources (HR) has long been perceived as the department dealing with employee matters from hiring and retirement to disciplinary actions. However, the role of HR has evolved through the years and their role in an organization can be more involved than ever.

In the recent 677th General Members Meeting of the People Management Association of the Philippines (PMAP), Cacabelos served as a panelist and defined the HR business partner role and discussed the value they can bring to an organization

Teleperformance Philippines receives 5th consecutive Great Place to Work® Certification

Teleperformance (TP) Philippines, a leading global group in digitally integrated business services, is once again Great Place to Work-Certified™ in 2022. This makes TP Philippines the first, the largest, and the only company in the country to be Great Place to Work-Certified™ for five straight years. 

The Great Place to Work® Institute recorded 85% responses from TP Philippines in the Trust Index® Survey, which is part of the rigorous certification process conducted annually by the institute and a definitive global standard of what it means to be a great workplace. The survey evaluates companies based on their employees’ perception of them in terms of credibility, respect, fairness, pride, and camaraderie, among others. Only companies who have achieved at least 65% in the survey are qualified to receive the certification. 

Teleperformance champions diversity, equity and inclusion, partners with French Chamber of Commerce and Industry

Teleperformance hosted the members of the French Chamber of Commerce in the Philippines (CCI France) during the launch of the Diversity, Equity & Inclusion Committee

Aside from providing exciting career opportunities for Filipinos and career seekers globally, Teleperformance (TP) Philippines also takes pride in championing diversity, equity and inclusion (DE&I) into their core values and company culture

Recently, the French Chamber of Commerce and Industry in the Philippines (CCIFP) launched its Diversity, Equity and Inclusion Committee at the Teleperformance Vertis North site in Quezon City. The event had honorable representatives from model organizations Make a Difference (MAD) Courses, Humanity and Inclusion Philippines and Teleperformance Philippines who shared their journey in promoting and cultivating diversity, equity and inclusion in their respective organizations. 

Teleperformance promotes work-at-home solution in Luzon with Cloud Campus Jeepney roadshow

Teleperformance (TP) Philippines, the global leader in outsourced customer and citizen experience management and advanced related services, is bringing the TP Cloud Campus Jeepney on a roadshow across Luzon to promote work-at-home career opportunities through its Cloud Campus solution. 

Cloud Campus Jeepney is Teleperformance’s innovative approach to job recruitment where TP brings work-at-home jobs to the provinces, tapping the Philippines’ vast countryside talent pool.

Teleperformance Philippines receives ISO 45001: 2018 certification for excellent occupational health and safety programs

Teleperformance Philippines gets ISO 45001: 2018 certification. Present during the ceremonies were (L-R) Rachel Cacabelos, TP Philippines VP for Human Resources and Communications & Marketing, SGS Sales Head Rose Mangubat, SGS Account Manager Nina Alejandro, TP Philippines Chief Operations Officer Joey Marquez, TP Philippines SVP for Human Capital Resource Management Jeffrey Johnson, and TP Philippines VP for Facilites & Administration Ed Punzalan

In line with their commitment to creating a safe workplace for all, Teleperformance (TP) Philippines, the global leader in outsourced omnichannel customer experience management, has been awarded the ISO 45001: 2018 certification.

Teleperformance, DOH, DOLE, MMDA make vaccination more accessible to the workforce

Teleperformance (TP) Philippines, the global leader in outsourced omnichannel customer experience management, along with the Department of Health (DOH), Department of Labor and Employment (DOLE), and Metropolitan Manila Development Authority (MMDA), inaugurated the fourth leg of the Bayanihan Bakunahan initiative, which expands the government’s national vaccination program focusing on the Filipino workforce. 

This is in line with TP’s commitment to ensure the health and safety of their employees. Through this partnership, the government is kicking off its stronger collaborations with the private sector to make vaccines more accessible by bringing it straight to workplaces.

A ceremonial vaccination was recently held at TP Ayala, which was graced by government officials such as National Task Force Against COVID-19 Chief Implementor Sec. Carlito Galvez Jr., MMDA Undersecretary Hon. Frisco San Juan Jr., DOLE Undersecretary for Labor Relations Atty. Benjo Santos M. Benavides, and DOH Director IV Dr. Gloria J. Balboa.

Teleperformance Philippines unveils first-ever Cloud Campus Jeepney

To showcase its Cloud Campus work-at-home solution, Teleperformance Philippines has launched the Cloud Campus Jeepney, a mobile cloud connected workstation that simulates a fully enabled work-at-home experience.

Introduced at the Sunlife Amphitheatre, the Cloud Campus Jeepney is a functioning mobile workstation connected to the cloud that will allow people to work and stay fully connected even on the road. It showcases the digital capabilities of the TP Cloud Campus solutions, giving visitors a fully connected work-at-home experience. The Jeepney will be parked at the amphitheater until March 6, 2022 and will soon go to various locations around Metro Manila.

Teleperformance Philippines is certified Great Place to Work® for fourth year in a row

Celebrating 25 years of growth and leadership in the country, Teleperformance Philippines recently earned a re-certification as Great Place to Work® for the fourth year in a row. It is the first and only company in the country to have accomplished this feat.

The Trust Index® Survey had the highest participation rate ever in Teleperformance Philippines’ 45,000 workforce coming from its 22 business sites located across Luzon, Visayas, and Mindanao.

Among those programs is the company’s vibrant Diversity and Inclusion program championed by the executive leadership who actively drive a culture of respect and acceptance. Advocacy is promoted through institutionalized policies such as the Equal Employment Opportunity Policy, Anti-Sexual Harassment Policy, Diversity and Inclusion Policy, and HIV in the Workplace Policy. Learning and Development is another Teleperformance strength, as it offers its online learning platform called myTP Learning to all employees. 

Teleperformance Philippines sees great potential in countryside talent pool

Teleperformance Philippines believes there is great value in developing and tapping into the countryside talent pool.

In a recent virtual event hosted by the Department of Information and Communications Technology (DICT), in partnership with the IT and Business Process Association of the Philippines (IBPAP), Teleperformance Philippines Communication and Marketing Senior Director Marilyn Ventenilla joined a panel of industry experts and ambassadors to talk about countryside talent and how to harness its potential.

Teleperformance Philippines celebrates diversity and inclusion through TP Pride

Teleperformance Philippines aims to be outspoken allies in support of Pride Month through recognizing the contributions and influence of the LGBTQ+ community. As part of its 25th Anniversary, Teleperformance Philippines is celebrating TP Pride, as it seeks to strengthen employee engagement and promote a diverse and inclusive culture through month-long festivities.

TP Pride is an initiative that kickstarted in 2018 that sought to raise awareness and educate Teleperformance employees about the experiences of LGBTQ+ individuals. Teleperformance aims to go all-out despite the ongoing pandemic by inaugurating a group of inspiring, formidable representatives of the LGBTQ+ community as the Pride Council tasked to lead the activities they have lined up for Pride Month.