MDS Call Solutions Inc. Partners with Globe Business for Integrated Cloud Customer Service

Business process outsourcing company, MDS Call Solutions, Inc. (MDSCSI) takes its voice and digital services up a notch with Globe. MDSCSI collaborated with Globe’s enterprise arm, Globe Business, to support its Amazon Web Services (AWS) cloud migration and SMS Application Programming Interface (API) integration.

“This year of recovery involves technologies that propel our success further. With the help of Globe Business, we’re able to take back the opportunities the pandemic took,” shared Patricia Calope, MDSCSI Managing Director. “Multiple lockdowns made it difficult to manage our on-premise servers. Our infrastructure needed to be replaced, with our equipment requiring round-the-clock upkeep and maintenance—amid IT teams operating at full capacity. If it weren’t for Globe’s assistance, we would’ve had many lost business opportunities, as it was becoming clear that our existing servers were not enough to help our company scale with the demand.”

Raven turns romantic confession into pop-rap hybrid on “Paraluman”

Inspired by his observations on life and its parallel sources from film, art, literature, and pop culture, Raven makes genre-bending jams that resonate on a universal level. Aside from writing and performing his own songs, the 21-year-old singer-songwriter also dabbles into the production side of music-making, often blurring the lines of bedroom pop, lo-fi rap, indie folk, and chill music to create boundless singularity that appeals to a young generation of listeners. 

Giveon tops streaming charts in the Philippines with “Heartbreak Anniversary”

Buoyed by its popularity on TikTok and other video-sharing platforms, Giveon’s “Heartbreak Anniversary” currently ranks as the most streamed song in the Philippines this week. The R&B ballad shoots straight to No. 1 on both Spotify Philippines Top 50 and Viral 50 charts, respectively.

With celebrities and online influencers hopping on the viral challenge, “Heartbreak Anniversary” receives a significant boost on digital streaming and sales, as it showcases wide-ranging appeal that resonates with the Filipino audience.

Tallying close to 50 million streams on Spotify worldwide, the song has also gained traction from international music critics and publications, with Cool Hunting praising the track for “fusing modern R&B with the baritone deliveries of legendary artists like Frank Sinatra and Bobby Caldwell” and for its “simple instrumentals that radiate while Giveon’s vocals dive deeper.”

Globe Stores reopen, ready to meet needs of customers

Globe announced 99% of its Stores nationwide have reopened. All Globe Stores nationwide are now operational with the exception of one store located at the TGT headquarters in BGC. A total of 196 stores across the country are ready to serve customers and handle concerns that need personal or face-to-face interaction.

Globe Stores were closed in March last year following the lockdowns as a way to slow the spread of COVID-19.

As government relaxed restrictions, Globe began opening select Stores with skeletal workforces in May 2020. This was part of Globe’s commitment to serve the mobile and internet needs of its customers when digital connectivity was of utmost importance.

NBA and Smart Launch NBA's Official Destination In The Philippines

The National Basketball Association (NBA) and digital services provider Smart Communications Inc. (Smart) today announced the relaunch of NBA.com/Philippines, the league’s official digital destination in the country.  Today’s announcement builds on the NBA and Smart’s existing partnership to provide Smart subscribers with access to NBA League Pass, the league’s premium live game subscription service, and NBA.Smart, Smart’s over-the-top service that livestreams NBA TV Philippines, a localized version of the NBA’s dedicated 24/7 channel.

The online NBA destination will offer Filipino fans access to game highlights, stats, standings, scores, schedules and more.  In addition, NBA.com/Philippines will offer localized content, including recaps and analysis from its roster of sports reporters and basketball personalities, as well as a weekly podcast titled “NBA Hype Squad,” which will feature discussions hosted by local influencers about the latest league news.  As part of Smart’s promotions, the network will provide its prepaid and postpaid subscribers access to editorial content on NBA.com/Philippines without incurring data charges.

Three Months On: World Vision assisted 64,000 people affected by typhoons Rolly and Ulysses

Three months since typhoons Rolly (international name Goni) and Ulysses (international name Vamco) ravaged Luzon, World Vision in the Philippines continues its emergency response in partnership with the local government and like-minded agencies to help families bounce back from the succeeding calamities. To date, World Vision has reached over 64,000 people, including 23,000 children.

“Our timely intervention in the Bicol Region, Metro Manila, Isabela and Cagayan provinces has helped children, who are at the heart of what we do, to cope from the impact of typhoons Rolly and Ulysses,” shared Rommel V. Fuerte, World Vision national director who recently visited and witnessed the situation of affected families in Albay.

Grab launches second cloud kitchen in Sampaloc, Manila

GrabKitchen offers wider food variety from eight partnering merchants to Manila foodies
Through GrabKitchen, customers can order from different restaurants and pay one delivery fee
With its cloud kitchen set-up, GrabKitchen provides merchant-partners a cost efficient opportunity to expand their business

A year after the launch of its maiden GrabKitchen branch in the Philippines, Grab today announced the launch of its second cloud kitchen. 

Located in Sampaloc, Manila, GrabKitchen brings together eight brands to provide more food choices to consumers It also aims to provide food entrepreneurs the opportunity to launch their brands in new locations with a lower set up1 cost and to reach a wider base of customers through GrabFood.

“GrabKitchen is a reflection of our desire to delight consumers and to support food and beverage entrepreneurs to grow their business in the digital economy. Our first GrabKitchen has enabled merchants to establish their brands in Makati, where they didn’t used to have a physical store, with minimal upfront investments.. At the same time, it has also provided food lovers the option to enjoy different cuisines they love in a single order, and pay one delivery fee. We hope to bring the same benefits to consumers and businesses through the opening of our Sampaloc branch, “ said Grab Philippines Head of Deliveries EJ Dela Vega.