Globe warns vs online offers for SIM registration assistance

Register for free in a few easy steps on Globe’s official portal

Globe cautions its customers against offers of SIM registration assistance online and advises them not to share personal information to protect their data security and privacy.

There are already reports of individuals taking advantage of the SIM registration requirement. They offer their services through social media either for free or for a fee and request the name, photo, valid ID, birthday, cell phone number, and address of SIM users.

Such personal information, when in the wrong hands, may be used to impersonate their owners, access their accounts, steal money or other fraudulent activities. Identity thieves may also open accounts in another person’s name, run up debt, or commit crimes, causing damaged reputation and financial problems.

Globe sees nearly 4M SIM registrations logged in 3 days

SIM Registration portal stable after 72-hour observation period

After a 72-hour observation period, Globe’s SIM registration portal, https://new.globe.com.ph/simreg, is now fully optimized and stable. Customers may continue to plan and schedule their registration.

“We took the last 72 hours to observe fixes we made on our SIM registration portal, and it has held stable after full optimization. We would like to thank our 87.9 million customers for their continued understanding as we had to adjust our system,” said Globe Chief Commercial Officer Issa Guevarra-Cabreira.

As of 1 p.m. Friday, December 30, Globe has logged over 3.9 million registered SIMs in its portal.

Globe optimizing SIM Registration portal for better customer experience

Customers have until April 26, 2023 to register

Globe, the leader in Mobile, launched its SIM Registration portal new.globe.com.ph/simreg early on December 27, Tuesday, in compliance with the law but had to make the site temporarily inaccessible to ensure a better registration experience for customers.

Several customers were able to access the site and register between 4 a.m. and 7 a.m. but the portal temporarily went offline as the site is being optimized. Globe aims to have the online platform back up within the day.

“We would like to thank our customers for going in to register early. Technical teams are working double time so the online platform can go live before the day ends. Rest assured that we are optimizing our systems to give you a better registration experience. We’d also like to remind our customers that there is enough time to register,” said Yoly Crisanto, Chief Sustainability and Corporate Communications of the Globe Group.