PLDT and Smart tap Capillary to power AI-led, gamified loyalty experiences
Photo shows (left to right): Lloyd P. Manaloto, OIC, Smart Communications, Inc; John Y. Palanca, Head, PLDT Home; Menardo “Butch” G. Jimenez Jr., PLDT Chief Operating Officer; Santosh Reddy, President for APAC, Capillary Technologies; Piyush Kumar, Chief Technology Officer, Capillary; and Shubhkant Kalsi, VP for Customer Success, Capillary.
PLDT Inc. (PLDT) and its wireless subsidiary Smart Communications, Inc. (Smart) have partnered with Capillary Technologies to transform and unify their loyalty ecosystem across mobile, broadband, and partner engagement platforms.