OYO Hotels & Homes is rolling out its Sanitized Stays in the Philippines from 1 June 2020. Under the initiative, OYO will implement comprehensive hygiene protocols and step up vigilance measures pre and post-check-in and throughout its customer journey, to curb any potential spread of Covid-19.
Check-in & check-out: To ensure social distancing, OYO will revamp its guest check-in & check-out process to a minimal touch process. The hotel chain is in the process of acquiring the required approvals for guests to upload their IDs and complete their formalities at the hotel with minimal staff interaction. Similarly, check-out and payment processes are being restructured to ensure minimal staff interaction.
Minimal contact service: To ensure social distancing at all customer-facing touchpoints, OYO will introduce minimal contact room service and will train the housekeeping staff on the same
