In line with Globe’s mission to improve overall customer experience, the company is officially launching its internal mobile number portability (MNP) capability on April 21. This covers all Postpaid to Prepaid, Prepaid to Postpaid, and Prepaid to Prepaid customer movements within Globe and TM brands
The MNP capability allows the customer to retain their existing mobile number when changing their subscription type. For example, those who have been wishing to move from Prepaid to Postpaid (and vice versa) will finally be able to do so, while keeping their original mobile number.