True to its commitment to utmost customer satisfaction, Samsung values the need for reliable support services. To this end, Samsung further strengthens its customer care services by using various channels that are most accessible and convenient for customers.
For those who prefer to make calls, Samsung’s on-the-go service is on hand to attend to customer needs. Samsung’s customer care agents work 24/7 to address any customer concerns from purchasing or after-sales services. On the other hand, customers who can’t make calls can reach out to Samsung via a live chat facility that can address customer concerns on all Samsung products daily from 9:00 AM to 6:00 PM.
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