Globe tops Opensignal 5G video experience, upload speed, core consistent quality in October

Top digital solutions platform Globe topped the latest report of Opensignal in terms of 5G Video Experience, 5G Upload Speed, and Core Consistent Quality as it continues to boost the mobile experience of its customers.

Based on Opensignal’s Mobile Network Experience Report for October 2022*, “Globe users have continued to enjoy the best available experience when streaming mobile video over 5G connections.” Globe scored 73.5 in 5G Video Experience, edging out the nearest competitor’s 68.4.

The company was either an outright or joint winner in all seven regions for the said category. It was the only telco in the number one position in Calabarzon, Davao, Metropolitan Manila, and Western Visayas.

Globe also achieved 5G upload speed supremacy nationwide with a score of 12.8 Mbps, an increase of 1.8 Mbps, booting out competition with a 1.4 Mbps lead.

It led outright in 5G upload speed in five out of the seven regions where 5G experience was analyzed, while sharing the win with competition in Western Visayas.

Globe bags Opensignal’s Excellent and Core Consistent Quality awards

Independent global standard Opensignal has recognized Globe for delivering the most consistent mobile quality in the Philippines.  Globe bested its global peers in the Excellent and Core Consistent Quality categories of Opensignal’s Mobile Experience Awards*.

The digital solutions platform bagged the Excellent Consistent Quality award with 51.6 percent or 7.8 percentage points higher than the nearest competitor, according to Opensignal’s April 2022 Mobile Network Experience Report for the Philippines.  The report is based on data collected from Jan. 1 to March 31 this year.

“Globe is the outright winner of the Excellent Consistent Quality award, as the highest proportion of users’ tests met the minimum recommended performance thresholds to watch HD video, complete group video conference calls, and play games on its network,” Opensignal said.

Likewise, Globe topped in Core Consistent Quality with 74.6 percent, beating the nearest competitor by 12.8 percentage points. Core Consistent Quality uses thresholds for less demanding applications.

“Our measures of consistent quality quantify how often users’ experience on a network was sufficient to support common applications’ requirements,” Opensignal said.

Globe users also had the best experience when streaming video over 5G networks.  The company emerged as the winner of the 5G Video Experience Award with 71.2 points. 

Opensignal’s 5G Video Experience quantifies the quality of mobile video streamed when connected to 5G. It includes picture quality, video loading time, and stall rate, with the perceived video experience as reported by the users.

As of February, Globe has over 1.62 million devices registered on its 5G network. In terms of 5G outdoor coverage, it now covers 96 percent of Metro Manila and 84 percent of key cities in Visayas and Mindanao.

“We are glad to be recognized by Opensignal for the consistency of our network performance.  Globe has been focusing on improving its overall quality of service, not only Internet speed.  Today we serve our customers a diverse range of digital services and content delivered through our network.  These are all designed to meet the evolving digital lifestyle of our customers and enrich their lives,” said Ernest Cu, Globe President and CEO.

The company continues to enhance its network by earmarking a large portion of the P89 billion for its capital expenditures this year.  It intends to build new cell sites, upgrade existing sites to 4G/LTE, accelerate the rollout of 5G connectivity, and ramp up the fiberization of Filipino homes nationwide.

To learn more about Globe, visit www.globe.com.ph.

*Opensignal Awards – Philippines: Mobile Network Experience Report April 2022, based on independent analysis of mobile measurements recorded during the period January 1 – March 31, 2022 © 2022 Opensignal Limited.

Globe scores big wins in Opensignal 5G Global Impact Awards

Sweeps recognition in all categories

Further strengthening its status as the pioneer in 5G supremacy in the Philippines, Globe secured all the coveted categories in Opensignal’s 5G Global Impact awards for this year.

5G Global Impact measures the improvement or “uplift” in mobile experience when users connect to 5G compared to 4G technology. The award recognizes the top 30 operators with the greatest improvement in the following categories: Download Speed, Upload Speed, Games Experience, and Video Experience.

In Opensignal’s latest report[1] released this month, Globe leads the Games Experience category as it saw the highest improvement globally with a whopping uplift of 65.2%, while the global average stands at just 8.2%.

Globe named Global Rising Star in Video and Voice App Experience: Opensignal

Following its consistent performance year on year with its 4G network and 5G improvements, Globe was named a Global Rising Star in Video and Voice App Experience by international analytics firm Opensignal in its Global Awards* this March.

The company was cited for achieving a 16% improvement versus the global average of 5.8% for Video Experience, based on data comparing H2 2019 and H2 2020.

“Consistency is key in delivering better service to our customers, and this award is a validation of our efforts towards improving network service experience.  This helps inspire us to do more and continue along our path of building a #1stWorldNetwork,” said Ernest Cu, Globe’s President and Chief Executive Officer.

Globe network performance pulls up in Opensignal latest report

Working from home, homeschooling, and by large, the effect of staying at home during the pandemic has resulted in an increase in mobile apps and mobile games usage among Filipinos. This amounts to more time spent online and on mobile devices, thus increasing demand for telcos to deliver consistent network improvements. Globe has been working in parallel to meet the needs of its customers. 

According to the Philippines Mobile Network Experience November 2020 report[1] by Opensignal, Globe leads the market in Voice App Experience, also jointly winning in Games Experience. 

Overall, Globe has been consistently improving data experience since 2017 [2]. The telco has also pushed past the 80% 4G availability score, improving by 14.5 percentage points.