
Under the OBE, DepEd activates quick response teams, emergency hotlines and helpdesks to respond to needs and queries pertaining to school opening. Moreover, DepEd has already prepared and disseminated the guidelines and standard procedures in all schools on the conduct the school opening event.
This year, DepEd teamed up with IBEX Global Solutions, a call center, to set up a Senior High School (SHS) Help Desk with the hotline number 667-1188. The said help desk will be operational on Monday, May 23, 2016, and will be open from 9am to 6pm, Mondays to Fridays until June 30, 2016.