Globe Postpaid customers empowered to control browsing experience with free SurfAlert service

Globe postpaid customers can now control their data usage to ensure worry-free surfing and prevent unexpected browsing charges using the new SurfAlert service.  This addresses a current customer pain point as mobile data has become a necessity for online transactions and activities.

With the service going live last August 6, SurfAlert is now activated for all Globe postpaid customers, allowing them to fully manage their data charges. This service is given FREE to postpaid customers. In terms of experience, customers will get a notification once their monthly data plan allowance is used up so they can decide whether to stop browsing or to avail of data add-ons.  This puts back in customers' hands the power to decide on their data experience and how much to spend, especially relevant during this pandemic.