Extra Care when you transact

Safely manage your Globe transactions from home by maximizing any of Globe’s digital channels.

With the GlobeOne or Globe At Home apps, Globe customers have quick access and visibility on their data usage, troubleshooting needs, or even customer field service for Globe At Home customers.

Globe At Home technicians are mandated to strictly practice safety protocols especially during in-location services. From taking mandatory medical checks before they depart to observing 2-meter distancing from the customer during house calls, Globe At Home prioritizes not only customers’ safety, but employees' as well.

Tara na sa Cebu! AirAsia is the official airline partner of Hotel Resort & Restaurant Association of Cebu Inc.

AirAsia has announced its partnership with the Hotel Resort and Restaurant Association of Cebu, Inc. (HRRACI), as its official corporate airline partner in helping rebuild tourism and confidence in air travel in the beautiful province of Cebu. 

HRRACI is a non-profit, non-government organization that provides an avenue for strategic partnerships among its member companies, associates, schools, and other stakeholders with the common goal of promoting Cebu as a world-class tourist destination.

#ExtraCareAtHome: Globe continues service support to customers as NCR and other areas placed under ECQ

In light of IATF’s announcement to place Metro Manila, Cavite, Laguna, Rizal and Bulacan under Enhanced Community Quarantine (ECQ) starting 29 March 2021 until 04 April 2021 due to the surge of COVID-19 cases, Globe assures its customers that it will continuously deliver service support and #ExtraCareAtHome despite the new lockdown.

Globe Transactions Made Safe and Easy 24/7  

Globe keeps its digital channels operational 24/7 like GCash, GlobeOne, and Globe At Home apps so customers have access to their needs from replenishing load, tracking of data and promos, quick troubleshooting of issues, even escalation of customer service concerns, while remaining safe at home. Download the apps through Google Play Store for Android devices or Apple Store for iOS devices. Using these apps is free of charge.

Fintech will drive ‘new normal,’ as cash may pose risks on health safety

The COVID-19 pandemic has forced the whole world to drastically change its old ways. Most of its population went into isolation to flatten the curve. In the Philippines, Luzon has been placed under an enhanced community quarantine (ECQ), which meant limited mobility and fewer options for most people since businesses were closed down. 

Since everyone is affected by a general anxiety of contracting the coronavirus, private citizens have also imposed upon themselves to observe safer and more hygienic practices to avoid transmission of the disease. While these were once deemed “alternatives” before the pandemic struck, they are sure to remain in the post-COVID world as part of the new normal.

LRMC ramps up safety measures for operations restart New guidelines for LRT-1 passengers

Preparations are in full swing as the Light Rail Manila Corporation (LRMC) anticipates the resumption of the LRT-1 operations. This is after the Department of Transportation (DOTr) released new safety guidelines for mass public transportation once the Enhanced Community Quarantine (ECQ) enforced in Metro Manila is lifted.

To ensure the welfare and protection of both passengers and employees, LRT-1 private operator LRMC will implement the following health and safety measures to fight the spread of COVID-19 once it re-opens its trains to the public.

Globe extends free unlimited WiFi to more LGUs and hospitals nationwide

GoWiFi now available in quarantine areas, more hospitals and local government offices 

With the extension of the Enhanced Community Quarantine (ECQ) in Metro Manila and other high risk provinces to May 15, Globe is extending its free unlimited Internet via GoWiFi, in government designated quarantine areas, residence areas and more hospitals for the benefit of medical frontliners and patients.

Shopee resumes full operations and nationwide fulfillment for all goods

Users can buy all their essential and non-essential goods from the safety of their own home

Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, announced today that it will resume full operations and fulfillment of all orders nationwide -- including non-essential goods like beauty products, fashion, and many more. Cash on Delivery will also be available for all items. 

Martin Yu, Associate Director of Shopee Philippines, said: ​“We’re glad to announce that Shopee will be resuming full operations and nationwide fulfillment for all goods and services. Aside from essential goods, our Filipino users can now have access to non-essential goods from different categories like fashion, beauty, and many more. We are also working closely with our brands, sellers, and partners to ensure that we continue to provide our users with greater convenience and value during this period and beyond Covid-19.”

One Meralco Foundation provides aid to homeless, PPEs for frontliners amid COVID-19 crisis

OMF turned over 1,600 face masks and 100 face shields to the
 Our Lady of Lourdes Hospital in Sta. Mesa, Manila,
recently designated by the Metro Pacific Hospitals
as its main COVID-19 referral hospital.

One Meralco Foundation (OMF), the Manila Electric Company’s (MERALCO) social development arm, has mobilized to help thousands of homeless families and frontline medical personnel heavily impacted by the Corona Virus Disease 2019 (COVID-19) outbreak and the current enhanced community quarantine (ECQ) imposed on Metro Manila and the rest of Luzon.

Without a roof over their heads, families living on the streets are among the most vulnerable as they are exposed to the elements and lack access to the basic necessities.

Globe assures continuous AMAX services, call cards supply for prepaid Globe, TM customers during extended ECQ

Globe assures continuous AMAX services, call cards supply for prepaid Globe, TM customers during extended ECQ

Among the many things people normally take for granted is the ability of almost anyone to “load” their mobile phones with data. A short trip to the nearest sari-sari store or Autoload Max (AMAX) retailer will easily solve this need. You can also ask a friend or a family member for “share a load” in case a sari-sari store or loading station is not available.

This is the dilemma now being experienced by Mabel Aquino who is based in Sta. Cruz, Laguna. Since the Enhanced Community Quarantine (ECQ) was extended all over Luzon, the once accessible and abundant loading venues have all but disappeared.

Contractors join hands with Philippine government to build emergency quarantine facilities to fight COVID-19

Racing against time, the Philippine government and some of the biggest construction companies that are also members of the Philippine Constructors Association (PCA) pulled out all the stops to convert big sports coliseums and convention centers into emergency quarantine facilities (EQF) for the treatment and monitoring of COVID-19 cases.

The initial facilities that have been converted into EQFs and targeted to be all fully operational by the week of April 12 are the Rizal Memorial Coliseum, the Philippine International Convention Center and the World Trade Center. 

BRIA Homes shares safety tips during ‘enhanced community quarantine’

To help contain the Covid-19 pandemic, the national government has placed the entire Luzon under ‘enhanced community quarantine,’ which requires enforcing stringent safety protocols in towns and cities all over the region. To date, malls and other commercial establishments have been temporarily closed; all means of public transport have been suspended; and provision of food and essential services is being regulated. Although groceries, banks, and pharmacies remain open, social distancing is strictly observed in their premises. 

Here is the Transcript of President Duterte's Speech on April 1.

Sharing the full transcript of President Duterte's Speech on April 1 addressing the ongoing Corona Virus Pandemic.

NATION ADDRESS OF

PRESIDENT RODRIGO ROA DUTERTE

ON CORONAVIRUS DISEASE 2019 (COVID-19) PANDEMIC

[Malacañan Palace, Manila | 01 April 2020]