Teleperformance Philippines bags Philippines Best Workplaces™ recognition for second year in a row

Teleperformance honored as one of the Philippines Best Workplaces™. Teleperformance Philippines Chief People Officer and Chief of Staff Jeffrey Johnson, together with Teleperformance Philippines senior leadership team, received the recognition from Great Place to Work® Philippines Managing Partner Antoniette Talosig and Asian Institute of Management President and Dean Dr Jikyeong Kang

For the second year running, Teleperformance has just been awarded as one of Philippines Best Workplaces™ in 2023. This was announced during the Great Place to Work® Philippines first in-person recognition gala at Hilton Manila.  

TP releases new wave of digital solutions for first-rate CX in the new economy

Teleperformance, a global leader in digital integrated business services, has been supporting the surge of the new digital economy through an array of customer experience or CX solutions developed from its Technology, Analytics, and Process Excellence (T.A.P.™) innovation framework.

A new economy is dawning and digital transformation is key for enterprises and brands to harness growth from a resurgent market of on-demand services. With people doing more and more activities online, companies should look into leveraging convenient and reliable digital channels. 

GCash supports safety of BPO employees

As the Philippines slowly reopens the economy amid the rising number of COVID-19 cases in the country, entrepreneurs and employers alike are prioritizing the health and safety of its customers and employees.

To maintain social distance and minimize the risk of spreading COVID-19, salaries, incentives, and allowances are best dispersed through cashless channels. GCash for Business, the enterprise arm of the country’s leading mobile wallet, offers a wide range of business solutions which allow both merchants and users to enjoy a safe and secure cashless experience. It allows businesses to distribute payroll and allowances to employees through their GCash e-wallets, which can be linked to a GCash MasterCard.

BPO recognized for Hiring PWDs

BPO company [24]7.ai has proven that there is room for Persons with Disability in the corporate world, prompting Unilab Foundation to recognize the company as one of its industry partners for inclusive employment through Project Inclusion. Ceremonies were held for the partners at the Bayanihan Center in Pasig City, with [24]7.ai Recruitment Director Me-Ann Batallones receiving the recognition on behalf of the company.

Project Inclusion encourages employers in the Philippines to broaden perspectives toward inclusive workplace environments by hiring Persons with Disability. The program believes that Persons with Disability have what it takes to contribute to every company’s growth, just like any other regular employee.

OOSM Solutions celebrates 1st year of operations, eyes further expansion

Australia-based OOSM Solutions, a BPO company operating in the Philippines, celebrates its first year of operations and is looking at further expansion.

Headquartered at the country’s premier financial district that is Makati City, OOSM Solutions, which is part of the LSM BPO group in Australia, may still be considered as a young company in the Philippines but has already achieved significant milestones.

“Our passion, commitment, professionalism and dedication are among the reasons that catapulted us toward success during our first year, and we are looking forward to accomplish more with the proper training, skills and expertise that are necessary to get the job done,” explains Linda Salud-Margon, Chief Executive Officer of OOSM Solutions.

TELUS House McKinley West Opens with the Coolest Facilities

TELUS International Philippines (TIP) launches its 5th site, TELUS House McKinley West, a five-storey building in Bonifacio Global City which showcases a modern industrial look with a unique approach to team members’ experience through its state-of-the-art facilities.

TIP’s Facilities Director, Pia Felix took the lead in the project, overseeing the design, maintenance, equipment, service providers and other measures concerning security and safety.  She ensured that the newly-opened site provide a fun vibe and employee-pampering facilities.  More than being fun, TELUS International Philippines fosters a caring environment that is reflected in all its initiatives for its team members. Fun is the result of the conscious effort of providing programs and facilities that support the professional and personal growth and development of its team members.

A Tour of Telepefromance MAAX In Time For The Lunar New Year

With years of experience, I can say that call center agents are indeed another thing we can be proud of along with the hardworking OFWs who provide for their families as well as the economy. That is why I love to tour BPO offices as it also reminds me of how I started and I am also looking forward to my futures.

We were able to tour Teleperformace in MAAX (Mall of Asia Annex) which is the new location from the Mall of Asia wing which is now cyberzone. This slight change of location gave its employees a new floor to work with but never forget to have fun and be fit.

BPO Paves Employment To All - Even Persons With Disability

It is indeed becoming clear that the BPO (Business Process Outsourcing) Industry has contributed with a lot to the employment and improvement of the Philippine economy as well as the lives of Filipinos and their families. Well I am have been in the industry for more than 3 years, and it has contributed a lot to my studies, our lifestyle and even helped me in buying the tools I need for blogging.

Call Centers is still a growing industry even up to this writing and still expected to boom even further not only in the capital but also to major cities all over the country. They provide employment to fresh graduates, working students, single parents, and even to PWD (Persons With Disability).

SYKES Celebrates a POPTASTIC 2014!

Year End Celebrations are one of the most anticipated events of the year, and for the pioneer in the business process outsourcing (BPO) industry in the Philippines, SKYES never fails to make employees feel that their hardwork throughout the year gives them the Christmas/New year treat they desreve. And for years, SYKES has celebrated its Year-End Celebration (YEC) held last December 14 at the SMX Convention Center with theme "POPTASTIC". 

Last year, we were also at the same venue for their SKYES Music festival which featured Up Dharma Down and Parokya Ni Edgar. It was one big party that night, and for this year, they made sure it will par of do better for this year as they also expanded new businesses this year and prepared more prizes and performances that made the event even more bigger. 

SYKES Year-End 2013: A Celebration of the SYKES Spirit through Music

If music is the universal language, then all 7,000 SYKESers spoke as one last December 15. Taking a page from Coachella, the theme for this Year-End Celebration was Music Festival. SMX was transformed into an indoor concert grounds as the stage was set for six of the biggest names in the music industry. One couldn’t help but feel the excitement as SYKESers entered the venue to rock on! 

Setting the mood for the party was our very own Misc Bands. Crimson n’ Claire and Misc All-Stars gave us the taste of what to expect for the rest of the evening. Opening the program was the internationally acclaimed STOMP dancers. With their rock-solid beat and energetic choreography, the room was filled with enthusiasm and positive energy! 

Sykes Continues to Dominate and Innovate This 2013

It has been a busy year for the country, and despite the tough times many have been through, there are still a lot to be thankful for the year. The economy continues to grow, thanks to remittances and the BPO industry which gives great opportunities to a strong half-million workforce. As a former agent, it is indeed a fast-paced world where a lot of skills are formed yet you can still find fun and friendship in this very busy world.

There is no doubt that the BPO industry is here to stay, and SYKES PHILIPPINES has been its pioneers which opened a lot of opportunities to many Filipinos. Now more than 15 years in the country and continuing to expand, it has been providing world-class service to worldwide clients.Sykes Philippines has recently opened their Glorietta Site in Makati and continues to be the top call centers in the country. 

The Power To Do More With Dell Philippines

"Technology has always been about enabling human potential" - Michael Dell

This quote has captured my attention about our current lives today and what we will be heading in the years ahead. Michael Dell is the founder and CEO of the popular computer brand DELL. And aside from making computers, Dell has ventured out into many services and products that still makes them a great innovator and quality provider al over the world.

XSTIG: Dell Launches 12th Generation Servers

Dell announced a portfolio of blade, rack and tower PowerEdge servers optimized for use in demanding enterprise environments. As the only one of the top five server vendors to grow server revenues in Q4 2011 with 9.7 percent year-over-year revenue growth , Dell continues to innovate to deliver features that are industry firsts and make the PowerEdge 12th generation servers the company’s highest performing, most manageable servers ever. With this new server series, customers ranging from small businesses to hyper-scale data centers can help maximize efficiency by streamlining and automating operations, help achieve better business application performance and business continuity.  

“Dell designed the new PowerEdge servers with input gathered from more than 7,700 customer interactions in 17 countries across four continents,” said Christopher Papa, Country Manager, Dell Philippines. “Our customers told us that they need end-to-end solutions to handle the complex workload problems they face every day. As such, we built our new generation of servers, systems management and workload solutions to address the needs of business end users who require maximum performance to run mission-critical applications and IT departments which demand more efficient, secure and reliable operations.” 

PowerEdge 12th Generation Server Portfolio 

The new PowerEdge R820, R720, R720xd and R620 rack servers, the M620 blade server, the T620 tower server and C6220 based on a shared Dell infrastructure server built on the Intel® Xeon® processor E5 product family are the foundation of a complete, flexible IT solution including Dell’s extensive portfolio of storage, networking and client components and professional IT services. The next-generation PowerEdge servers, along with systems management and workload solutions, are designed to deliver performance and management gains to effectively power the most demanding applications, including collaboration, IT and web infrastructure, high performance computing, decision support and business processing. 

EVENTOLOGY: Healthcare Information Management (HIM) Congress

Commissioner Monchito Ibrahim;
Myla Rose Mundo-Reyes, HIMOAP;
Jesus 'Boboy' Romero, Globe Business

Nurse and other medical workers who find it find to land a job due to the surplus of nurses? Be happy because this year, Healthcare Information Management (HIM) Congress presents a job exhibit where medical students, graduate nurses and medical practitioners are invited to explore various and rich job opportunities that the HIM outsourcing industry has to offer. The job exhibit which features a live telecast of the conference is open for jobseekers in relevant fields.